Frequently Asked Questions
- How do I look up my current account balance?
- How can I get a list of the students fees?
- When is my registration fee payment due?
- When will my remainder check be available?
- What does a "CR" stand for on my billing statement?
- How can I submit payment?
- Why was I assessed a $50.00 Late Fee?
- How can I waive the $50.00 Late Fee?
- How can I waive the health insurance?
Q. How do I look up my current account balance?
A. Students can use the Student Information System (SISWeb) to look up their account balances.
Q. How can I get a list of the students fees?
A. A list of current student fees is available from the Office of Resource Management and Planning.
Q. When is my registration fee payment due?
A. Please refer to the Fee Deadlines page for specific dates.
Q. When will my remainder check be available?
A. Checks are available to pick up the first day of the quarter. Please refer to the Academic Calendar to find the exact date.
Q. What does a "CR" stand for on my billing statement?
A. A "CR" following the outstanding balance on your billing statement refers to a credit that will be available to pick up from the Student Accounting office.
Q. How can I submit payment?
A. Mail payments to:
Cashier's Office
University of California
PO Box 989062
West Sacramento, California 95798-9062
Or in person at:
Cashier's Office
1200 Dutton Hall
Office hours: Mon - Fri 9:00 A.M. - 4:00 P.M.
Q. Why was I assessed a $50.00 Late Fee?
A. In order to avoid being assessed this fee, it is important that you pay registration fees by the appropriate fee payment deadline. Unpaid Registration fees will result in a $50 Late Registration fee if not paid by 4:00pm on the appropriate due date, and may cause classes to be dropped.
Q. How can I waive the $50.00 Late Fee?
A. The Late Fee will be waived only for the following reasons:
- current student health problems verified by a physician;
- a recent death in the family;
- or administrative error on the part of the university.
Q. How can I waive the health insurance?
Please see SHIP Waiver guidelines for info. Otherwise, please contact the Cowell Student Health Center at (530) 752-2612.
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